Phone answering

AI phone answering for your business

Callster answers the phone in your name when you can't. It answers customers, books appointments and passes on what needs you straight away. You use your own number or get a new one.

Join the waitlistSee pricing

What is AI phone answering?

Phone answering means someone takes your calls when you're busy. With AI phone answering, an AI co-worker answers instead of a person at an outside answering service.

Callster speaks natural Danish, answers from your own information and never guesses. If anyone asks, Callster says honestly that it is digital.

How it works

  1. You get a new number, or use your own

    With a new number, customers call Callster directly. If you keep your own, you dial a code on your phone so calls go on to Callster when you don't answer, when you're on the phone, or always.

    How to forward your calls

  2. Callster answers and books

    Callster answers questions from your information and books, moves and cancels appointments in your calendar, with a text to the customer.

  3. You get a message

    What needs you comes to you straight away: the name, the number and what it's about. You run Callster with a message, as you would write to a colleague.

What does phone answering with Callster cost?

Pay-as-you-go costs DKK 199 a month with the first 30 minutes, then DKK 4 a minute. Fixed plans from DKK 999 a month. All prices are excl. VAT, sign-up is free, and there is no commitment.

Pay-as-you-go

For you who want to be reachable without a big monthly spend.

DKK199a monthexcl. VAT

30 minutes included

approx. 10 calls/monthApproximate number of callsIndicative at about 3 minutes a conversation. The actual number depends on how long the conversations are.

Then DKK 4/min.

  • Answers calls around the clockAnswers calls around the clockYour AI co-worker picks up the phone, even when you are closed or busy.
  • Books and changes appointmentsBooks and changes appointmentsCustomers can book, move or cancel appointments right on the phone.
  • Texts your customersTexts your customersSend the booking details straight to the customer's phone.
  • Knows your businessKnows your businessAnswers questions from the information you have given about your business.
  • Transfers callsTransfers callsPasses the customer on to you when a conversation needs a personal touch.

Pay-as-you-go

DKK 199 a month excl. VAT

30 minutes included (approx. 10 calls/month), then DKK 4/min.

Indicative at about 3 minutes a conversation. The actual number depends on how long the conversations are.

29 features in Pay-as-you-go

Phone and calls

  • Answers calls around the clockYour AI co-worker picks up the phone, even when you are closed or busy.
  • Your own number or a new oneForward your own number, or get a new Callster number.
  • Six Danish voicesPick the voice that suits your business.
  • Transfers callsPasses the customer on to you when a conversation needs a personal touch.
  • Calls customersCalls a customer when you ask it to.
  • Tailored to your industryKnows the usual questions and jobs in your industry.

Booking and calendar

  • Books and changes appointmentsCustomers can book, move or cancel appointments right on the phone.
  • Finds free timesSuggests times that fit your calendar.
  • Texts your customersSend the booking details straight to the customer's phone.

Customer communication

  • Knows your businessAnswers questions from the information you have given about your business.
  • Passes on enquiriesWhat needs you lands with you straight away.
  • Replies to textsReplies to customers who text you.

Integrations

  • Callster's own calendarUse Callster's calendar if you do not have one already.
  • Google Calendar and OutlookBook straight into the calendar you use today.
  • resOS, EasyPractice and CalendlyBooks in the booking system you use today.
  • HubSpot and PipedriveLooks the customer up in your CRM and notes the enquiry.
  • Gmail and Google SheetsReads your mail and drafts replies, and keeps lists in a spreadsheet.
  • Facebook, Instagram and Google reviewsKeeps an eye on your reviews and helps you reply.
  • Shopify and OnlinePOSCan answer about orders and sales from your web shop and till.
  • Rota and staffSees the rota, also from Planday, and can text your staff.

Control and overview

  • Run Callster with a messageMessage Callster on Messenger or by text and it books and cancels for you.
  • Tasks and remindersKeeps track of what you ask it to remember.
  • Usage and minutes in the consoleFollow the minutes and the expected bill, and set a monthly limit.
  • Console with conversations and appointmentsSee conversations, appointments and enquiries in one place.
  • Daily and weekly reportA short overview of what happened.

Safety and support

  • Sign in with a one-time linkNo password to remember: you get a link by email.
  • Data processing agreementThe agreement on how your data is handled is there from day one.
  • Deletion of your dataYou can always ask for your data to be deleted.
  • Support by emailWrite to us if you need help.

Start

For the smaller business that wants calls and bookings under control.

DKK999a monthexcl. VAT

300 minutes included

approx. 100 calls/monthApproximate number of callsIndicative at about 3 minutes a conversation. The actual number depends on how long the conversations are.

Then DKK 2.50/min.

  • Answers calls around the clockAnswers calls around the clockYour AI co-worker picks up the phone, even when you are closed or busy.
  • Books and changes appointmentsBooks and changes appointmentsCustomers can book, move or cancel appointments right on the phone.
  • Texts your customersTexts your customersSend the booking details straight to the customer's phone.
  • Knows your businessKnows your businessAnswers questions from the information you have given about your business.
  • Transfers callsTransfers callsPasses the customer on to you when a conversation needs a personal touch.

Start

DKK 999 a month excl. VAT

300 minutes included (approx. 100 calls/month), then DKK 2.50/min.

Indicative at about 3 minutes a conversation. The actual number depends on how long the conversations are.

29 features in Start

Phone and calls

  • Answers calls around the clockYour AI co-worker picks up the phone, even when you are closed or busy.
  • Your own number or a new oneForward your own number, or get a new Callster number.
  • Six Danish voicesPick the voice that suits your business.
  • Transfers callsPasses the customer on to you when a conversation needs a personal touch.
  • Calls customersCalls a customer when you ask it to.
  • Tailored to your industryKnows the usual questions and jobs in your industry.

Booking and calendar

  • Books and changes appointmentsCustomers can book, move or cancel appointments right on the phone.
  • Finds free timesSuggests times that fit your calendar.
  • Texts your customersSend the booking details straight to the customer's phone.

Customer communication

  • Knows your businessAnswers questions from the information you have given about your business.
  • Passes on enquiriesWhat needs you lands with you straight away.
  • Replies to textsReplies to customers who text you.

Integrations

  • Callster's own calendarUse Callster's calendar if you do not have one already.
  • Google Calendar and OutlookBook straight into the calendar you use today.
  • resOS, EasyPractice and CalendlyBooks in the booking system you use today.
  • HubSpot and PipedriveLooks the customer up in your CRM and notes the enquiry.
  • Gmail and Google SheetsReads your mail and drafts replies, and keeps lists in a spreadsheet.
  • Facebook, Instagram and Google reviewsKeeps an eye on your reviews and helps you reply.
  • Shopify and OnlinePOSCan answer about orders and sales from your web shop and till.
  • Rota and staffSees the rota, also from Planday, and can text your staff.

Control and overview

  • Run Callster with a messageMessage Callster on Messenger or by text and it books and cancels for you.
  • Tasks and remindersKeeps track of what you ask it to remember.
  • Usage and minutes in the consoleFollow the minutes and the expected bill, and set a monthly limit.
  • Console with conversations and appointmentsSee conversations, appointments and enquiries in one place.
  • Daily and weekly reportA short overview of what happened.

Safety and support

  • Sign in with a one-time linkNo password to remember: you get a link by email.
  • Data processing agreementThe agreement on how your data is handled is there from day one.
  • Deletion of your dataYou can always ask for your data to be deleted.
  • Support by emailWrite to us if you need help.

Plus

Recommended

For the business that also wants help with admin and finance.

DKK1,799a monthexcl. VAT

600 minutes included

approx. 200 calls/monthApproximate number of callsIndicative at about 3 minutes a conversation. The actual number depends on how long the conversations are.

Then DKK 2/min.

  • Books and changes appointmentsBooks and changes appointmentsCustomers can book, move or cancel appointments right on the phone.
  • Quotes and invoicesQuotes and invoicesPrepares quotes and invoice drafts that you review and approve.
  • Payment follow-upPayment follow-upHelps follow up on unpaid invoices.
  • Bookkeeping and financeBookkeeping and financeCan take part in your finance routines through integrations with e-conomic, Dinero and Billy.
  • Your existing phone systemYour existing phone systemConnect Callster to a compatible phone system via SIP.

Plus

DKK 1,799 a month excl. VAT

600 minutes included (approx. 200 calls/month), then DKK 2/min.

Indicative at about 3 minutes a conversation. The actual number depends on how long the conversations are.

34 features in Plus

Phone and calls

  • Answers calls around the clockYour AI co-worker picks up the phone, even when you are closed or busy.
  • Your own number or a new oneForward your own number, or get a new Callster number.
  • Six Danish voicesPick the voice that suits your business.
  • Transfers callsPasses the customer on to you when a conversation needs a personal touch.
  • Calls customersCalls a customer when you ask it to.
  • Tailored to your industryKnows the usual questions and jobs in your industry.
  • Your existing phone systemConnect Callster to a compatible phone system via SIP.

Booking and calendar

  • Books and changes appointmentsCustomers can book, move or cancel appointments right on the phone.
  • Finds free timesSuggests times that fit your calendar.
  • Texts your customersSend the booking details straight to the customer's phone.

Customer communication

  • Knows your businessAnswers questions from the information you have given about your business.
  • Passes on enquiriesWhat needs you lands with you straight away.
  • Replies to textsReplies to customers who text you.

Integrations

  • Callster's own calendarUse Callster's calendar if you do not have one already.
  • Google Calendar and OutlookBook straight into the calendar you use today.
  • resOS, EasyPractice and CalendlyBooks in the booking system you use today.
  • HubSpot and PipedriveLooks the customer up in your CRM and notes the enquiry.
  • Gmail and Google SheetsReads your mail and drafts replies, and keeps lists in a spreadsheet.
  • Facebook, Instagram and Google reviewsKeeps an eye on your reviews and helps you reply.
  • Shopify and OnlinePOSCan answer about orders and sales from your web shop and till.
  • Rota and staffSees the rota, also from Planday, and can text your staff.

Admin and finance

  • Quotes and invoicesPrepares quotes and invoice drafts that you review and approve.
  • Payment follow-upHelps follow up on unpaid invoices.
  • Jobs in your job systemCreates and finds jobs and customers in the job system you use.
  • Bookkeeping and financeCan take part in your finance routines through integrations with e-conomic, Dinero and Billy.

Control and overview

  • Run Callster with a messageMessage Callster on Messenger or by text and it books and cancels for you.
  • Tasks and remindersKeeps track of what you ask it to remember.
  • Usage and minutes in the consoleFollow the minutes and the expected bill, and set a monthly limit.
  • Console with conversations and appointmentsSee conversations, appointments and enquiries in one place.
  • Daily and weekly reportA short overview of what happened.

Safety and support

  • Sign in with a one-time linkNo password to remember: you get a link by email.
  • Data processing agreementThe agreement on how your data is handled is there from day one.
  • Deletion of your dataYou can always ask for your data to be deleted.
  • Support by emailWrite to us if you need help.

Pro

For the business with many calls that wants more capacity and a lower price per minute.

DKK2,990a monthexcl. VAT

1,200 minutes included

approx. 400 calls/monthApproximate number of callsIndicative at about 3 minutes a conversation. The actual number depends on how long the conversations are.

Then DKK 1.75/min.

  • Books and changes appointmentsBooks and changes appointmentsCustomers can book, move or cancel appointments right on the phone.
  • Quotes and invoicesQuotes and invoicesPrepares quotes and invoice drafts that you review and approve.
  • Payment follow-upPayment follow-upHelps follow up on unpaid invoices.
  • Bookkeeping and financeBookkeeping and financeCan take part in your finance routines through integrations with e-conomic, Dinero and Billy.
  • Your existing phone systemYour existing phone systemConnect Callster to a compatible phone system via SIP.

Pro

DKK 2,990 a month excl. VAT

1,200 minutes included (approx. 400 calls/month), then DKK 1.75/min.

Indicative at about 3 minutes a conversation. The actual number depends on how long the conversations are.

34 features in Pro

Phone and calls

  • Answers calls around the clockYour AI co-worker picks up the phone, even when you are closed or busy.
  • Your own number or a new oneForward your own number, or get a new Callster number.
  • Six Danish voicesPick the voice that suits your business.
  • Transfers callsPasses the customer on to you when a conversation needs a personal touch.
  • Calls customersCalls a customer when you ask it to.
  • Tailored to your industryKnows the usual questions and jobs in your industry.
  • Your existing phone systemConnect Callster to a compatible phone system via SIP.

Booking and calendar

  • Books and changes appointmentsCustomers can book, move or cancel appointments right on the phone.
  • Finds free timesSuggests times that fit your calendar.
  • Texts your customersSend the booking details straight to the customer's phone.

Customer communication

  • Knows your businessAnswers questions from the information you have given about your business.
  • Passes on enquiriesWhat needs you lands with you straight away.
  • Replies to textsReplies to customers who text you.

Integrations

  • Callster's own calendarUse Callster's calendar if you do not have one already.
  • Google Calendar and OutlookBook straight into the calendar you use today.
  • resOS, EasyPractice and CalendlyBooks in the booking system you use today.
  • HubSpot and PipedriveLooks the customer up in your CRM and notes the enquiry.
  • Gmail and Google SheetsReads your mail and drafts replies, and keeps lists in a spreadsheet.
  • Facebook, Instagram and Google reviewsKeeps an eye on your reviews and helps you reply.
  • Shopify and OnlinePOSCan answer about orders and sales from your web shop and till.
  • Rota and staffSees the rota, also from Planday, and can text your staff.

Admin and finance

  • Quotes and invoicesPrepares quotes and invoice drafts that you review and approve.
  • Payment follow-upHelps follow up on unpaid invoices.
  • Jobs in your job systemCreates and finds jobs and customers in the job system you use.
  • Bookkeeping and financeCan take part in your finance routines through integrations with e-conomic, Dinero and Billy.

Control and overview

  • Run Callster with a messageMessage Callster on Messenger or by text and it books and cancels for you.
  • Tasks and remindersKeeps track of what you ask it to remember.
  • Usage and minutes in the consoleFollow the minutes and the expected bill, and set a monthly limit.
  • Console with conversations and appointmentsSee conversations, appointments and enquiries in one place.
  • Daily and weekly reportA short overview of what happened.

Safety and support

  • Sign in with a one-time linkNo password to remember: you get a link by email.
  • Data processing agreementThe agreement on how your data is handled is there from day one.
  • Deletion of your dataYou can always ask for your data to be deleted.
  • Support by emailWrite to us if you need help.
  • No commitment
  • Free sign-up

All prices are excl. VAT. Paid monthly by card. Talk time is billed per second. See the terms

Join the waitlist

AI phone answering or an answering service with people?

Both can look after your phone. The difference is who answers and what happens next.

TopicCallsterAnswering service with people
Who answersCallster, an AI co-worker, in your nameA person at the answering service
WhenAround the clockAs agreed with the provider
BookingBooks, moves and cancels directly in your calendarDepends on the provider
What hasn't been agreedDoesn't guess: takes the name and number and sends it to youA person can judge and improvise
PriceFrom DKK 199 a monthDepends on the provider

If many of your calls need a person's judgement, Callster can transfer them to you at the times you choose.

Questions about phone answering

What's the difference between phone answering and voicemail?

Voicemail records a message that you have to listen to and call back on. With phone answering, the call is answered: Callster answers questions, books appointments and sends you what matters as a short message.

What does phone answering cost?

Pay-as-you-go costs DKK 199 a month with the first 30 minutes, then DKK 4 a minute. Fixed plans from DKK 999 a month. All prices are excl. VAT, sign-up is free, and there is no commitment.

Can Callster answer the phone outside opening hours?

Yes. Callster answers around the clock, evenings and weekends too. With a new number every call goes to Callster; with your own, you decide when you forward.

Can Callster book appointments automatically?

Yes. Callster finds a free time in your calendar, books it and sends the customer a text confirmation. A customer can also move or cancel their own appointment, recognised by their phone number.

Is Callster an AI receptionist?

Yes, in that Callster takes the calls, answers questions and books, as a receptionist would. But Callster does more: you run it with a message, and it keeps track of appointments, enquiries and tasks in the console.

Is Callster an outside answering service?

In a way: calls are answered outside your business. But it is Callster, an AI co-worker, that answers in your name and from your own information, not a call centre.

Do we need to change number or phone company?

No, but you can. You can use your own number and forward the calls to Callster when you want to, or get a new number for Callster. You don't change phone company or subscription.

More time for the work. Less time on the phone.

See how Callster can help your business with calls, appointments and everyday enquiries.

Join the waitlist
  • No commitment
  • Free sign-up